nineAdd Nine to Slack

Airtable and Intercom.
A more connected handoff.

Give Nine access to Airtable and Intercom and delegate work across the connected tools. You choose the accounts and actions it can use.

What can Nine do here?

Explore the available capabilities. Actions depend on your connected accounts and the access you grant.

Airtable

Work with your records

  • Find the details that matter

    Read records and base schemas to assemble project updates, customer context, and operational summaries.

  • Keep records up to date

    Create and update records, including batches, so new information lands in the right fields.

  • Add the supporting context

    Add comments and upload attachments alongside the records your team works from.

Shape the way work is tracked

  • Set up a new tracker

    Create bases, tables, and fields for a new process, campaign, or project.

  • Refine an existing workflow

    Update table and field definitions as the information your team needs changes.

Intercom

Understand the customer request

  • Read customer conversations

    Find support conversations and retrieve their messages and details.

  • Look up customer contacts

    Find the contact behind a request and retrieve the available customer details.

  • Gather company and ticket context

    Retrieve company records, tickets, notes, tags, and available call transcripts for a complete support brief.

Carry support work forward

  • Add contact notes

    Save an internal note on a contact using the note-writing access you grant.

  • Tag contacts

    Apply an existing tag to a contact to help your team organise follow-up.

  • Reply, assign, and maintain conversations

    Send supported replies, assign conversations, update their state, and create or maintain tickets.

Keep customer knowledge useful

  • Maintain help content

    Create or update articles, collections, help-centre sections, and supported internal knowledge content.

  • Keep customer records current

    Maintain contacts, company associations, custom data, and customer event context.

Connect the context. Agree the handoff.

Airtable

Connect your Airtable workspace during onboarding and choose the bases and record actions Nine can use.

Intercom

Connect the relevant Intercom workspace through Composio during onboarding. Choose the conversation, contact, ticket, and knowledge actions Nine can use.

Keep access scoped.

Connecting tools does not give everyone access to everything. Nine works within the context and actions authorised for the person or team it is working with.

What would you like Nine to do across Airtable and Intercom?

Start with one useful task. Connect the context Nine needs, and bring the result back to your team.

Your first
useful handoff.

Join the early-access list. Tell us what you’d like Nine to do and which tools it needs.

Join Nine’s early-access list

No purchase commitment. This joins the list; it doesn’t create an account or book a call.