nineAdd Nine to Slack

Google Cloud and Intercom.
A more connected handoff.

Give Nine access to Google Cloud and Intercom and delegate work across the connected tools. You choose the accounts and actions it can use.

Google CloudIntercom
Add Nine to Slack Explore the work

What can Nine do here?

Explore the available capabilities. Actions depend on your connected accounts and the access you grant.

Google Cloud

Understand production

  • Investigate logs and errors

    Query Cloud Logging entries and Error Reporting groups or events to assemble the evidence behind an incident.

  • Read metrics and traces

    Retrieve Cloud Monitoring time-series data and Cloud Trace details to understand service behaviour.

Work with applications and data

  • Maintain Cloud Run services and jobs

    Inspect or update services, revisions, jobs, executions, and traffic settings for an agreed application task.

  • Organise Cloud Storage resources

    Read and maintain buckets, object metadata, storage settings, and supported access policies.

  • Work with Firestore data

    Read or query documents, make supported document changes, and inspect database or index configuration.

Improve operational follow-through

  • Maintain monitoring and alerting

    Work with alert policies, notification channels, dashboards, uptime checks, and service-level objectives.

  • Keep diagnostic data useful

    Maintain supported log sinks, log-based metrics, trace settings, and error-group status for future investigations.

  • Work across authorised cloud APIs

    Carry out further project tasks through scoped Google Cloud API requests where the connected service account has the required permissions.

Intercom

Understand the customer request

  • Read customer conversations

    Find support conversations and retrieve their messages and details.

  • Look up customer contacts

    Find the contact behind a request and retrieve the available customer details.

  • Gather company and ticket context

    Retrieve company records, tickets, notes, tags, and available call transcripts for a complete support brief.

Carry support work forward

  • Add contact notes

    Save an internal note on a contact using the note-writing access you grant.

  • Tag contacts

    Apply an existing tag to a contact to help your team organise follow-up.

  • Reply, assign, and maintain conversations

    Send supported replies, assign conversations, update their state, and create or maintain tickets.

Keep customer knowledge useful

  • Maintain help content

    Create or update articles, collections, help-centre sections, and supported internal knowledge content.

  • Keep customer records current

    Maintain contacts, company associations, custom data, and customer event context.

Connect the context. Agree the handoff.

Google Cloud

Connect the relevant Google Cloud project with a service account during onboarding. Choose the project permissions and cloud operations Nine can use.

Intercom

Connect the relevant Intercom workspace through Composio during onboarding. Choose the conversation, contact, ticket, and knowledge actions Nine can use.

Keep access scoped.

Connecting tools does not give everyone access to everything. Nine works within the context and actions authorised for the person or team it is working with.

What would you like Nine to do across Google Cloud and Intercom?

Start with one useful task. Connect the context Nine needs, and bring the result back to your team.

Add Nine to Slack Talk to the founder

Your first
useful handoff.

Join the early-access list. Tell us what you’d like Nine to do and which tools it needs.

No purchase commitment. This joins the list; it doesn’t create an account or book a call.