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Instagram and Intercom.
A more connected handoff.

Give Nine access to Instagram and Intercom and delegate work across the connected tools. You choose the accounts and actions it can use.

InstagramIntercom
Add Nine to Slack Explore the work

What can Nine do here?

Explore the available capabilities. Actions depend on your connected accounts and the access you grant.

Instagram

Publish and maintain content

  • Prepare and publish media

    Create supported media containers, including carousels, and publish the content to your account.

  • Find your existing content

    Read posts, media children, stories, and available live-media details for a content review.

Keep audience context close

  • Work with comments and conversations

    Retrieve comments and messages, reply to comments, and send supported text or image messages.

  • Review account and media performance

    Retrieve account and media insights to prepare a concise update on what is reaching your audience.

Intercom

Understand the customer request

  • Read customer conversations

    Find support conversations and retrieve their messages and details.

  • Look up customer contacts

    Find the contact behind a request and retrieve the available customer details.

  • Gather company and ticket context

    Retrieve company records, tickets, notes, tags, and available call transcripts for a complete support brief.

Carry support work forward

  • Add contact notes

    Save an internal note on a contact using the note-writing access you grant.

  • Tag contacts

    Apply an existing tag to a contact to help your team organise follow-up.

  • Reply, assign, and maintain conversations

    Send supported replies, assign conversations, update their state, and create or maintain tickets.

Keep customer knowledge useful

  • Maintain help content

    Create or update articles, collections, help-centre sections, and supported internal knowledge content.

  • Keep customer records current

    Maintain contacts, company associations, custom data, and customer event context.

Connect the context. Agree the handoff.

Instagram

Connect an Instagram account supported by the publishing API during onboarding and choose the content, messaging, and insight actions Nine can use.

Intercom

Connect the relevant Intercom workspace through Composio during onboarding. Choose the conversation, contact, ticket, and knowledge actions Nine can use.

Keep access scoped.

Connecting tools does not give everyone access to everything. Nine works within the context and actions authorised for the person or team it is working with.

What would you like Nine to do across Instagram and Intercom?

Start with one useful task. Connect the context Nine needs, and bring the result back to your team.

Add Nine to Slack Talk to the founder

Your first
useful handoff.

Join the early-access list. Tell us what you’d like Nine to do and which tools it needs.

No purchase commitment. This joins the list; it doesn’t create an account or book a call.