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Intercom and Sentry.
A more connected handoff.

Give Nine access to Intercom and Sentry and delegate work across the connected tools. You choose the accounts and actions it can use.

IntercomSentry
Add Nine to Slack Explore the work

What can Nine do here?

Explore the available capabilities. Actions depend on your connected accounts and the access you grant.

Intercom

Understand the customer request

  • Read customer conversations

    Find support conversations and retrieve their messages and details.

  • Look up customer contacts

    Find the contact behind a request and retrieve the available customer details.

  • Gather company and ticket context

    Retrieve company records, tickets, notes, tags, and available call transcripts for a complete support brief.

Carry support work forward

  • Add contact notes

    Save an internal note on a contact using the note-writing access you grant.

  • Tag contacts

    Apply an existing tag to a contact to help your team organise follow-up.

  • Reply, assign, and maintain conversations

    Send supported replies, assign conversations, update their state, and create or maintain tickets.

Keep customer knowledge useful

  • Maintain help content

    Create or update articles, collections, help-centre sections, and supported internal knowledge content.

  • Keep customer records current

    Maintain contacts, company associations, custom data, and customer event context.

Sentry

Investigate the problem

  • Gather issue and event evidence

    Retrieve issues, events, tags, affected-user context, and available feedback for a bug-investigation brief.

  • Connect the issue to the release

    Read releases, commits, deployments, and related files to establish what changed.

  • Review available replay context

    Retrieve session-replay details and recording segments to help explain the reported behaviour.

Improve the handoff and response

  • Maintain issue status and ownership

    Update issue details, project ownership settings, and external issue links for the next owner.

  • Keep monitoring and releases current

    Maintain alert rules, monitors, dashboards, releases, and supported debug-file uploads.

Connect the context. Agree the handoff.

Intercom

Connect the relevant Intercom workspace through Composio during onboarding. Choose the conversation, contact, ticket, and knowledge actions Nine can use.

Sentry

Connect your Sentry organisation during onboarding and choose the issue, release, and monitoring actions Nine can use.

Keep access scoped.

Connecting tools does not give everyone access to everything. Nine works within the context and actions authorised for the person or team it is working with.

What would you like Nine to do across Intercom and Sentry?

Start with one useful task. Connect the context Nine needs, and bring the result back to your team.

Add Nine to Slack Talk to the founder

Your first
useful handoff.

Join the early-access list. Tell us what you’d like Nine to do and which tools it needs.

No purchase commitment. This joins the list; it doesn’t create an account or book a call.