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Intercom and Typefully.
A more connected handoff.

Give Nine access to Intercom and Typefully and delegate work across the connected tools. You choose the accounts and actions it can use.

What can Nine do here?

Explore the available capabilities. Actions depend on your connected accounts and the access you grant.

Intercom

Understand the customer request

  • Read customer conversations

    Find support conversations and retrieve their messages and details.

  • Look up customer contacts

    Find the contact behind a request and retrieve the available customer details.

  • Gather company and ticket context

    Retrieve company records, tickets, notes, tags, and available call transcripts for a complete support brief.

Carry support work forward

  • Add contact notes

    Save an internal note on a contact using the note-writing access you grant.

  • Tag contacts

    Apply an existing tag to a contact to help your team organise follow-up.

  • Reply, assign, and maintain conversations

    Send supported replies, assign conversations, update their state, and create or maintain tickets.

Keep customer knowledge useful

  • Maintain help content

    Create or update articles, collections, help-centre sections, and supported internal knowledge content.

  • Keep customer records current

    Maintain contacts, company associations, custom data, and customer event context.

Typefully

Prepare the content

  • Create and refine drafts

    Create, retrieve, and update drafts in the relevant social set for a review or publishing task.

  • Organise drafts and media

    Browse or create tags, initialise media uploads, and check media-processing status.

Coordinate the publishing plan

  • Review your social sets and queue

    Read connected social sets, queued posts, and queue schedules to prepare the next content handoff.

  • Schedule or publish across platforms

    Prepare platform-specific posts for connected X, LinkedIn, Threads, Bluesky, or Mastodon accounts and publish now, at an agreed time, or in the next available slot.

  • Maintain queue timing

    Update the supported queue schedule so publishing slots fit the agreed content plan.

Connect the context. Agree the handoff.

Intercom

Connect the relevant Intercom workspace through Composio during onboarding. Choose the conversation, contact, ticket, and knowledge actions Nine can use.

Typefully

Connect your Typefully account during onboarding and choose the social sets, drafts, and queue actions Nine can use.

Keep access scoped.

Connecting tools does not give everyone access to everything. Nine works within the context and actions authorised for the person or team it is working with.

What would you like Nine to do across Intercom and Typefully?

Start with one useful task. Connect the context Nine needs, and bring the result back to your team.

Your first
useful handoff.

Join the early-access list. Tell us what you’d like Nine to do and which tools it needs.

Join Nine’s early-access list

No purchase commitment. This joins the list; it doesn’t create an account or book a call.