nineAdd Nine to Slack

Airtable and Zendesk.
A more connected handoff.

Give Nine access to Airtable and Zendesk and delegate work across the connected tools. You choose the accounts and actions it can use.

AirtableZendesk
Add Nine to Slack Explore the work

What can Nine do here?

Explore the available capabilities. Actions depend on your connected accounts and the access you grant.

Airtable

Work with your records

  • Find the details that matter

    Read records and base schemas to assemble project updates, customer context, and operational summaries.

  • Keep records up to date

    Create and update records, including batches, so new information lands in the right fields.

  • Add the supporting context

    Add comments and upload attachments alongside the records your team works from.

Shape the way work is tracked

  • Set up a new tracker

    Create bases, tables, and fields for a new process, campaign, or project.

  • Refine an existing workflow

    Update table and field definitions as the information your team needs changes.

Zendesk

Understand the support request

  • Gather ticket and customer context

    Search tickets, read conversations and attachments, and retrieve user or organisation details.

  • Review queue and service performance

    Read views, ticket counts, metrics, audits, satisfaction ratings, and available SLA context.

  • Find relevant help content

    Search accessible help-centre articles and retrieve supporting content for a response.

Carry the request forward

  • Create, reply to, and update tickets

    Add tickets or replies, maintain status and tags, apply macros, and prepare the next owner’s handoff.

  • Maintain support operations

    Work with views, triggers, automations, ticket fields, custom objects, and customer records.

Connect the context. Agree the handoff.

Airtable

Connect your Airtable workspace during onboarding and choose the bases and record actions Nine can use.

Zendesk

Connect your Zendesk account during onboarding and choose the ticket, customer, and support-operations actions Nine can use.

Keep access scoped.

Connecting tools does not give everyone access to everything. Nine works within the context and actions authorised for the person or team it is working with.

What would you like Nine to do across Airtable and Zendesk?

Start with one useful task. Connect the context Nine needs, and bring the result back to your team.

Add Nine to Slack Talk to the founder

Your first
useful handoff.

Join the early-access list. Tell us what you’d like Nine to do and which tools it needs.

No purchase commitment. This joins the list; it doesn’t create an account or book a call.