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Zendesk.
Put it to work with Nine.

Bring ticket history, customer context, and support follow-through into a handoff the next teammate can use.

What can Nine do here?

Explore the available capabilities. Actions depend on your connected accounts and the access you grant.

Zendesk

Understand the support request

  • Gather ticket and customer context

    Search tickets, read conversations and attachments, and retrieve user or organisation details.

  • Review queue and service performance

    Read views, ticket counts, metrics, audits, satisfaction ratings, and available SLA context.

  • Find relevant help content

    Search accessible help-centre articles and retrieve supporting content for a response.

Carry the request forward

  • Create, reply to, and update tickets

    Add tickets or replies, maintain status and tags, apply macros, and prepare the next owner’s handoff.

  • Maintain support operations

    Work with views, triggers, automations, ticket fields, custom objects, and customer records.

Bring your other tools into the work.

Airtable

Use Zendesk and Airtable together with Nine.

Attio

Use Zendesk and Attio together with Nine.

Buffer

Use Zendesk and Buffer together with Nine.

Close

Use Zendesk and Close together with Nine.

Datadog

Use Zendesk and Datadog together with Nine.

Microsoft Excel

Use Zendesk and Microsoft Excel together with Nine.

Facebook

Use Zendesk and Facebook together with Nine.

GitHub

Use Zendesk and GitHub together with Nine.

Gmail

Use Zendesk and Gmail together with Nine.

Google Workspace Admin

Use Zendesk and Google Workspace Admin together with Nine.

Google Ads

Use Zendesk and Google Ads together with Nine.

Google Calendar

Use Zendesk and Google Calendar together with Nine.

Google Chat

Use Zendesk and Google Chat together with Nine.

Google Classroom

Use Zendesk and Google Classroom together with Nine.

Google Cloud

Use Zendesk and Google Cloud together with Nine.

Google Contacts

Use Zendesk and Google Contacts together with Nine.

Google Docs

Use Zendesk and Google Docs together with Nine.

Google Drive

Use Zendesk and Google Drive together with Nine.

Google Forms

Use Zendesk and Google Forms together with Nine.

Google Meet

Use Zendesk and Google Meet together with Nine.

Google Sheets

Use Zendesk and Google Sheets together with Nine.

Google Slides

Use Zendesk and Google Slides together with Nine.

Google Tasks

Use Zendesk and Google Tasks together with Nine.

HubSpot

Use Zendesk and HubSpot together with Nine.

Instagram

Use Zendesk and Instagram together with Nine.

Intercom

Use Zendesk and Intercom together with Nine.

LinkedIn

Use Zendesk and LinkedIn together with Nine.

LinkedIn Ads

Use Zendesk and LinkedIn Ads together with Nine.

Meta Ads

Use Zendesk and Meta Ads together with Nine.

Microsoft Teams

Use Zendesk and Microsoft Teams together with Nine.

Microsoft To Do

Use Zendesk and Microsoft To Do together with Nine.

Microsoft OneDrive

Use Zendesk and Microsoft OneDrive together with Nine.

Microsoft OneNote

Use Zendesk and Microsoft OneNote together with Nine.

Microsoft Outlook

Use Zendesk and Microsoft Outlook together with Nine.

Pinterest

Use Zendesk and Pinterest together with Nine.

Pinterest Ads

Use Zendesk and Pinterest Ads together with Nine.

Pipedrive

Use Zendesk and Pipedrive together with Nine.

PostHog

Use Zendesk and PostHog together with Nine.

Microsoft Power BI

Use Zendesk and Microsoft Power BI together with Nine.

Reddit

Use Zendesk and Reddit together with Nine.

Reddit Ads

Use Zendesk and Reddit Ads together with Nine.

Salesforce

Use Zendesk and Salesforce together with Nine.

Sentry

Use Zendesk and Sentry together with Nine.

Microsoft SharePoint

Use Zendesk and Microsoft SharePoint together with Nine.

Slack

Use Zendesk and Slack together with Nine.

Snapchat Ads

Use Zendesk and Snapchat Ads together with Nine.

Stripe

Use Zendesk and Stripe together with Nine.

TikTok

Use Zendesk and TikTok together with Nine.

TikTok Ads

Use Zendesk and TikTok Ads together with Nine.

X (Twitter)

Use Zendesk and X (Twitter) together with Nine.

Typefully

Use Zendesk and Typefully together with Nine.

YouTube

Use Zendesk and YouTube together with Nine.

Zoho CRM

Use Zendesk and Zoho CRM together with Nine.

Connect the context. Agree the handoff.

Zendesk

Connect your Zendesk account during onboarding and choose the ticket, customer, and support-operations actions Nine can use.

Keep access scoped.

Connecting tools does not give everyone access to everything. Nine works within the context and actions authorised for the person or team it is working with.

What would you like Nine to do in Zendesk?

Start with one useful task. Connect the context Nine needs, and bring the result back to your team.

Your first
useful handoff.

Join the early-access list. Tell us what you’d like Nine to do and which tools it needs.

Join Nine’s early-access list

No purchase commitment. This joins the list; it doesn’t create an account or book a call.