nineAdd Nine to Slack

Google Ads and Zendesk.
A more connected handoff.

Give Nine access to Google Ads and Zendesk and delegate work across the connected tools. You choose the accounts and actions it can use.

Google AdsZendesk
Add Nine to Slack Explore the work

What can Nine do here?

Explore the available capabilities. Actions depend on your connected accounts and the access you grant.

Google Ads

Understand account performance

  • Pull the reporting you need

    Query account data with Google Ads reporting queries and read campaign details for a focused performance review.

  • Navigate customer accounts

    Discover accessible customer accounts and sub-accounts to put the report in the right context.

Carry out campaign work

  • Maintain campaigns and ad groups

    Create or update campaigns, budgets, ads, criteria, and bidding strategies through supported account actions.

  • Work on assets and audiences

    Maintain campaign assets, customer lists, and audience definitions for the next campaign handoff.

  • Keep conversion tracking current

    Manage conversion actions, ingest conversion events, and check ingestion status.

Zendesk

Understand the support request

  • Gather ticket and customer context

    Search tickets, read conversations and attachments, and retrieve user or organisation details.

  • Review queue and service performance

    Read views, ticket counts, metrics, audits, satisfaction ratings, and available SLA context.

  • Find relevant help content

    Search accessible help-centre articles and retrieve supporting content for a response.

Carry the request forward

  • Create, reply to, and update tickets

    Add tickets or replies, maintain status and tags, apply macros, and prepare the next owner’s handoff.

  • Maintain support operations

    Work with views, triggers, automations, ticket fields, custom objects, and customer records.

Connect the context. Agree the handoff.

Google Ads

Connect your Google Ads account during onboarding and choose the reporting, campaign, and conversion actions Nine can use.

Zendesk

Connect your Zendesk account during onboarding and choose the ticket, customer, and support-operations actions Nine can use.

Keep access scoped.

Connecting tools does not give everyone access to everything. Nine works within the context and actions authorised for the person or team it is working with.

What would you like Nine to do across Google Ads and Zendesk?

Start with one useful task. Connect the context Nine needs, and bring the result back to your team.

Add Nine to Slack Talk to the founder

Your first
useful handoff.

Join the early-access list. Tell us what you’d like Nine to do and which tools it needs.

No purchase commitment. This joins the list; it doesn’t create an account or book a call.