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Google Classroom and Zendesk.
A more connected handoff.

Give Nine access to Google Classroom and Zendesk and delegate work across the connected tools. You choose the accounts and actions it can use.

Google ClassroomZendesk
Add Nine to Slack Explore the work

What can Nine do here?

Explore the available capabilities. Actions depend on your connected accounts and the access you grant.

Google Classroom

Understand the class

  • Review courses and rosters

    Read course details, student and teacher lists, invitations, and available user profiles.

  • Track coursework and submissions

    Retrieve assignments, materials, rubrics, and student submission records for a progress summary.

Keep course work organised

  • Prepare assignments and materials

    Create and update coursework, learning materials, and topics for the course.

  • Maintain announcements and enrolment

    Publish or update course announcements, manage invitations, and add or remove students.

  • Set up and maintain courses

    Create courses and update their details as teaching plans change.

Zendesk

Understand the support request

  • Gather ticket and customer context

    Search tickets, read conversations and attachments, and retrieve user or organisation details.

  • Review queue and service performance

    Read views, ticket counts, metrics, audits, satisfaction ratings, and available SLA context.

  • Find relevant help content

    Search accessible help-centre articles and retrieve supporting content for a response.

Carry the request forward

  • Create, reply to, and update tickets

    Add tickets or replies, maintain status and tags, apply macros, and prepare the next owner’s handoff.

  • Maintain support operations

    Work with views, triggers, automations, ticket fields, custom objects, and customer records.

Connect the context. Agree the handoff.

Google Classroom

Connect the Google account with access to your courses during onboarding and choose the course, roster, and coursework actions Nine can use.

Zendesk

Connect your Zendesk account during onboarding and choose the ticket, customer, and support-operations actions Nine can use.

Keep access scoped.

Connecting tools does not give everyone access to everything. Nine works within the context and actions authorised for the person or team it is working with.

What would you like Nine to do across Google Classroom and Zendesk?

Start with one useful task. Connect the context Nine needs, and bring the result back to your team.

Add Nine to Slack Talk to the founder

Your first
useful handoff.

Join the early-access list. Tell us what you’d like Nine to do and which tools it needs.

No purchase commitment. This joins the list; it doesn’t create an account or book a call.