nineAdd Nine to Slack

Google Meet and Zendesk.
A more connected handoff.

Give Nine access to Google Meet and Zendesk and delegate work across the connected tools. You choose the accounts and actions it can use.

Google MeetZendesk
Add Nine to Slack Explore the work

What can Nine do here?

Explore the available capabilities. Actions depend on your connected accounts and the access you grant.

Google Meet

Set up the meeting space

  • Create a place to meet

    Create a Meet space and retrieve its joining details for an upcoming conversation.

  • Maintain meeting settings

    Read and update space settings, including supported access and moderation options.

Make the follow-up useful

  • Review meeting attendance

    Read conference records, participants, and join or leave sessions to establish who took part.

  • Work from available transcripts and recordings

    Retrieve recording references and transcript entries with speaker and timing context to prepare a meeting summary.

Zendesk

Understand the support request

  • Gather ticket and customer context

    Search tickets, read conversations and attachments, and retrieve user or organisation details.

  • Review queue and service performance

    Read views, ticket counts, metrics, audits, satisfaction ratings, and available SLA context.

  • Find relevant help content

    Search accessible help-centre articles and retrieve supporting content for a response.

Carry the request forward

  • Create, reply to, and update tickets

    Add tickets or replies, maintain status and tags, apply macros, and prepare the next owner’s handoff.

  • Maintain support operations

    Work with views, triggers, automations, ticket fields, custom objects, and customer records.

Connect the context. Agree the handoff.

Google Meet

Connect your Google Meet account during onboarding and choose the meeting-space and conference-record actions Nine can use. Recordings and transcripts depend on your account settings and whether they were created for the meeting.

Zendesk

Connect your Zendesk account during onboarding and choose the ticket, customer, and support-operations actions Nine can use.

Keep access scoped.

Connecting tools does not give everyone access to everything. Nine works within the context and actions authorised for the person or team it is working with.

What would you like Nine to do across Google Meet and Zendesk?

Start with one useful task. Connect the context Nine needs, and bring the result back to your team.

Add Nine to Slack Talk to the founder

Your first
useful handoff.

Join the early-access list. Tell us what you’d like Nine to do and which tools it needs.

No purchase commitment. This joins the list; it doesn’t create an account or book a call.