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Microsoft OneDrive and Zendesk.
A more connected handoff.

Give Nine access to Microsoft OneDrive and Zendesk and delegate work across the connected tools. You choose the accounts and actions it can use.

Microsoft OneDriveZendesk
Add Nine to Slack Explore the work

What can Nine do here?

Explore the available capabilities. Actions depend on your connected accounts and the access you grant.

Microsoft OneDrive

Find and understand the material

  • Search files and folders

    Locate drive items, retrieve file details, and inspect shared files or folder contents.

  • Read changes and workbook context

    Review file activity and versions, track folder changes, and read supported workbook ranges.

Prepare the handoff

  • Create and organise files

    Upload or create files, maintain folders, copy or move items, and update content or metadata.

  • Share and retrieve deliverables

    Create sharing links, maintain file permissions, and download files in supported formats.

  • Recover an earlier version

    Inspect and restore available file versions when the task calls for a previous state.

Zendesk

Understand the support request

  • Gather ticket and customer context

    Search tickets, read conversations and attachments, and retrieve user or organisation details.

  • Review queue and service performance

    Read views, ticket counts, metrics, audits, satisfaction ratings, and available SLA context.

  • Find relevant help content

    Search accessible help-centre articles and retrieve supporting content for a response.

Carry the request forward

  • Create, reply to, and update tickets

    Add tickets or replies, maintain status and tags, apply macros, and prepare the next owner’s handoff.

  • Maintain support operations

    Work with views, triggers, automations, ticket fields, custom objects, and customer records.

Connect the context. Agree the handoff.

Microsoft OneDrive

Connect your Microsoft account during onboarding and choose the drives, files, and sharing actions Nine can use.

Zendesk

Connect your Zendesk account during onboarding and choose the ticket, customer, and support-operations actions Nine can use.

Keep access scoped.

Connecting tools does not give everyone access to everything. Nine works within the context and actions authorised for the person or team it is working with.

What would you like Nine to do across Microsoft OneDrive and Zendesk?

Start with one useful task. Connect the context Nine needs, and bring the result back to your team.

Add Nine to Slack Talk to the founder

Your first
useful handoff.

Join the early-access list. Tell us what you’d like Nine to do and which tools it needs.

No purchase commitment. This joins the list; it doesn’t create an account or book a call.