nineAdd Nine to Slack

Microsoft Power BI and Zendesk.
A more connected handoff.

Give Nine access to Microsoft Power BI and Zendesk and delegate work across the connected tools. You choose the accounts and actions it can use.

Microsoft Power BIZendesk
Add Nine to Slack Explore the work

What can Nine do here?

Explore the available capabilities. Actions depend on your connected accounts and the access you grant.

Microsoft Power BI

Find the reporting context

  • Read reports and dashboards

    Discover workspaces, reports, pages, dashboard tiles, and datasets for the question at hand.

  • Query the underlying data

    Run supported dataset and DAX queries to prepare a specific business summary.

  • Check whether the data is current

    Retrieve refresh history, execution details, schedules, and data-source information.

Maintain reporting work

  • Refresh and organise reports

    Trigger supported dataset refreshes, clone reports, and maintain dashboards or workspaces.

  • Track business goals

    Work with scorecards, goal values, and related notes to keep performance updates useful.

Zendesk

Understand the support request

  • Gather ticket and customer context

    Search tickets, read conversations and attachments, and retrieve user or organisation details.

  • Review queue and service performance

    Read views, ticket counts, metrics, audits, satisfaction ratings, and available SLA context.

  • Find relevant help content

    Search accessible help-centre articles and retrieve supporting content for a response.

Carry the request forward

  • Create, reply to, and update tickets

    Add tickets or replies, maintain status and tags, apply macros, and prepare the next owner’s handoff.

  • Maintain support operations

    Work with views, triggers, automations, ticket fields, custom objects, and customer records.

Connect the context. Agree the handoff.

Microsoft Power BI

Connect your Microsoft Power BI account during onboarding and choose the workspace, reporting, and dataset actions Nine can use.

Zendesk

Connect your Zendesk account during onboarding and choose the ticket, customer, and support-operations actions Nine can use.

Keep access scoped.

Connecting tools does not give everyone access to everything. Nine works within the context and actions authorised for the person or team it is working with.

What would you like Nine to do across Microsoft Power BI and Zendesk?

Start with one useful task. Connect the context Nine needs, and bring the result back to your team.

Add Nine to Slack Talk to the founder

Your first
useful handoff.

Join the early-access list. Tell us what you’d like Nine to do and which tools it needs.

No purchase commitment. This joins the list; it doesn’t create an account or book a call.