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Sentry and Zendesk.
A more connected handoff.

Give Nine access to Sentry and Zendesk and delegate work across the connected tools. You choose the accounts and actions it can use.

SentryZendesk
Add Nine to Slack Explore the work

What can Nine do here?

Explore the available capabilities. Actions depend on your connected accounts and the access you grant.

Sentry

Investigate the problem

  • Gather issue and event evidence

    Retrieve issues, events, tags, affected-user context, and available feedback for a bug-investigation brief.

  • Connect the issue to the release

    Read releases, commits, deployments, and related files to establish what changed.

  • Review available replay context

    Retrieve session-replay details and recording segments to help explain the reported behaviour.

Improve the handoff and response

  • Maintain issue status and ownership

    Update issue details, project ownership settings, and external issue links for the next owner.

  • Keep monitoring and releases current

    Maintain alert rules, monitors, dashboards, releases, and supported debug-file uploads.

Zendesk

Understand the support request

  • Gather ticket and customer context

    Search tickets, read conversations and attachments, and retrieve user or organisation details.

  • Review queue and service performance

    Read views, ticket counts, metrics, audits, satisfaction ratings, and available SLA context.

  • Find relevant help content

    Search accessible help-centre articles and retrieve supporting content for a response.

Carry the request forward

  • Create, reply to, and update tickets

    Add tickets or replies, maintain status and tags, apply macros, and prepare the next owner’s handoff.

  • Maintain support operations

    Work with views, triggers, automations, ticket fields, custom objects, and customer records.

Connect the context. Agree the handoff.

Sentry

Connect your Sentry organisation during onboarding and choose the issue, release, and monitoring actions Nine can use.

Zendesk

Connect your Zendesk account during onboarding and choose the ticket, customer, and support-operations actions Nine can use.

Keep access scoped.

Connecting tools does not give everyone access to everything. Nine works within the context and actions authorised for the person or team it is working with.

What would you like Nine to do across Sentry and Zendesk?

Start with one useful task. Connect the context Nine needs, and bring the result back to your team.

Add Nine to Slack Talk to the founder

Your first
useful handoff.

Join the early-access list. Tell us what you’d like Nine to do and which tools it needs.

No purchase commitment. This joins the list; it doesn’t create an account or book a call.