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TikTok and Zendesk.
A more connected handoff.

Give Nine access to TikTok and Zendesk and delegate work across the connected tools. You choose the accounts and actions it can use.

What can Nine do here?

Explore the available capabilities. Actions depend on your connected accounts and the access you grant.

TikTok

Prepare the content handoff

  • Read creator and video context

    Retrieve creator information, account statistics, and existing video details for a publishing brief.

  • Upload or publish supported media

    Upload videos and publish supported video or photo content to the connected account.

Follow the publication through

  • Check publishing status

    Retrieve a publishing job's status so your team knows whether the content is ready or still processing.

Zendesk

Understand the support request

  • Gather ticket and customer context

    Search tickets, read conversations and attachments, and retrieve user or organisation details.

  • Review queue and service performance

    Read views, ticket counts, metrics, audits, satisfaction ratings, and available SLA context.

  • Find relevant help content

    Search accessible help-centre articles and retrieve supporting content for a response.

Carry the request forward

  • Create, reply to, and update tickets

    Add tickets or replies, maintain status and tags, apply macros, and prepare the next owner’s handoff.

  • Maintain support operations

    Work with views, triggers, automations, ticket fields, custom objects, and customer records.

Connect the context. Agree the handoff.

TikTok

Connect your TikTok account during onboarding and choose the creator and publishing actions Nine can use. Publishing options depend on the account's supported settings.

Zendesk

Connect your Zendesk account during onboarding and choose the ticket, customer, and support-operations actions Nine can use.

Keep access scoped.

Connecting tools does not give everyone access to everything. Nine works within the context and actions authorised for the person or team it is working with.

What would you like Nine to do across TikTok and Zendesk?

Start with one useful task. Connect the context Nine needs, and bring the result back to your team.

Your first
useful handoff.

Join the early-access list. Tell us what you’d like Nine to do and which tools it needs.

Join Nine’s early-access list

No purchase commitment. This joins the list; it doesn’t create an account or book a call.