Zoho CRM
Understand the customer and pipeline
Find records across your CRM
Search and retrieve leads, contacts, accounts, deals, and other accessible module records.
Gather related activity
Read calls, tasks, events, notes, related records, attachments, and available email history.
Follow through in your CRM
Maintain leads and deals
Create or update supported CRM records and convert a lead as the sales conversation progresses.
Capture notes and meeting context
Add or update notes, create events, and upload attachments to the relevant record.
Prepare email follow-ups
Create and update email drafts using the sender details available to your account.