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TikTok Ads and Zendesk.
A more connected handoff.

Give Nine access to TikTok Ads and Zendesk and delegate work across the connected tools. You choose the accounts and actions it can use.

What can Nine do here?

Explore the available capabilities. Actions depend on your connected accounts and the access you grant.

TikTok Ads

Understand what is running

  • Review campaigns and performance

    Read campaigns, ad groups, ads, integrated reports, and creative-performance data.

  • Investigate creative and delivery issues

    Retrieve review status, campaign diagnoses, creative-fatigue results, and available change history.

Carry campaign work forward

  • Create and update campaigns

    Work with campaigns, ad groups, ads, budgets, delivery status, and supported Smart Plus campaign actions.

  • Prepare creatives and audiences

    Upload image or video assets, maintain creative portfolios, and create or update audience definitions.

  • Work with leads, catalogues, and measurement

    Retrieve lead records, maintain product feeds and catalogues, and work with pixels or custom conversions.

Zendesk

Understand the support request

  • Gather ticket and customer context

    Search tickets, read conversations and attachments, and retrieve user or organisation details.

  • Review queue and service performance

    Read views, ticket counts, metrics, audits, satisfaction ratings, and available SLA context.

  • Find relevant help content

    Search accessible help-centre articles and retrieve supporting content for a response.

Carry the request forward

  • Create, reply to, and update tickets

    Add tickets or replies, maintain status and tags, apply macros, and prepare the next owner’s handoff.

  • Maintain support operations

    Work with views, triggers, automations, ticket fields, custom objects, and customer records.

Connect the context. Agree the handoff.

TikTok Ads

Connect your TikTok advertising account during onboarding and choose the campaign, creative, audience, and reporting actions Nine can use.

Zendesk

Connect your Zendesk account during onboarding and choose the ticket, customer, and support-operations actions Nine can use.

Keep access scoped.

Connecting tools does not give everyone access to everything. Nine works within the context and actions authorised for the person or team it is working with.

What would you like Nine to do across TikTok Ads and Zendesk?

Start with one useful task. Connect the context Nine needs, and bring the result back to your team.

Your first
useful handoff.

Join the early-access list. Tell us what you’d like Nine to do and which tools it needs.

Join Nine’s early-access list

No purchase commitment. This joins the list; it doesn’t create an account or book a call.